We had a very pleasant experience working with Mammoth. As COVID has forced us to work from home, we were able to upgrade our desks to height-adjustable frames and get high-end office chairs for a fraction of the cost of other stores or buying online/direct. They also delivered the heavy furniture to my doorstep! The warehouse is not your typical retail storefront as their inventory is constantly changing. There was a mix of new furniture and used. The used furniture was all high-quality and in excellent condition – we bought an ergonomic chair at a fraction of the new cost and it still had tags on it! If you are looking for high-end furniture name brands like Steelcase, they have you covered. I appreciate that they required masks, had plenty of hand sanitizer, and are keeping things as clean as possible to make sure everyone stays safe. We did end up returning one desk tabletop that we overbought, and had no problem switching it out. The team was professional and helpful the entire time. I would recommend working with this company to anyone!