Let’s talk a little bit about some of the important logistics of getting you the furniture you need, when you need it.
We all know that furniture delivery isn’t easy in the district, or even in the crowded neighborhoods on the Virginia side. Delivering desks and chairs isn’t like slipping a small UPS or Fedex package through the door – and delivery people have to be on-site for awhile. They also have to be tough enough to figure out how to get around obstacles and get the items where they need to be without damaging the building.
Beyond that, you have a lot of traffic to deal with, as well as a lot of parking restrictions and other problems. On top of that, you have stormy weather which seems to pop up at the worst times.
We’ve been in the furniture business for many years, and we know that while furniture buyers value quality and affordability, they also value good delivery. The customer experience is not as good if the customer has to wait weeks for their chosen items to show up on site.
Cutting Corners – And Delayed Merchandise
Some of those who have ordered from some cheap furniture companies or even online drop shipping resellers have had bad experiences where they waited far too long to get furniture on-site.
It’s a hair-pulling experience, and honestly, it adds cost. If you don’t have what you need when you need it, you’re not getting the value that you paid for.
Dependability in Delivery
At Mammoth Office Furniture, we’ve done something simple that adds powerful capability to our business. We’ve simply scheduled the right number of people to do the job, and have the right number of vehicles on hand to make sure that our delivery schedules run well.
We like to say that “neither snow nor sleet or freezing rain” will prevent you from getting your furniture on time. Now obviously, that’s a little bit of an exaggeration – we don’t have the resources of the U.S. Postal Service. However, what we do have is a set of experienced and qualified employees who know how to handle the road. Our schedules don’t fall apart at the slightest hint of a storm and our customers don’t wait weeks for a simple delivery.
We’ve also put time into figuring out how best to navigate the big city to serve our customers. That helps us to avoid getting blindsided by irate parking cops and those long lines that you see anytime you venture onto the highways that go into and out of Washington, D.C.
Good delivery is just one part of how we create a good customer experience. Come on in and see what we have to offer, and how we can help you with space planning and getting the right pieces of furniture and equipment into your workspace.